FAQs

Our Mickey’s Travel Authorized Disney Vacation Planners are a wonderful resource of knowledge that is available to you. We are here to deal with the tasks of planning a Disney trip such as calling and waiting on hold to make those plans happen. You have all the fun planning and we’ll do all the work. This isn’t a pastime but our passion and profession.

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There seems to be many Disney only agencies.  What makes Mickey’s Travel different?
Indeed there are many and they seem to be the same.  Mickey’s Travel has been in business for over 21 years and have sent thousands of families on vacation to Disney filled with priceless memories that will last a lifetime.

It is the vast knowledge of Disney destinations and the experience we have gathered.  Vinnie the owner of Mickey’s Travel has visited Walt Disney World 79 times.  That is probably more visits than all the agents in some of those other agencies combined.

Our vacation planners at Mickey’s Travel are trained professionals that will assist you when any situation arises about your vacation.  They are not just a group of stay at home moms that have gone to Disney a few times and just like to plan your dining and park touring.  

Mickey’s Travel constantly tests our agent’s knowledge as well as competence.  They are required to follow Mickey’s Travel stringent procedures and protocol.  This ensures 100% satisfaction.  We’ve been in business since 1994 for a reason and provide a high level of service.

Why should I use Mickey’s Travel when I can book directly with Disney?
When you call Disney direct you have to remember you are dealing with a call center.  This is a group of people that are trained “to be and sound” a specific way by Disney.  And for many of them it is only a job that pays the rent and puts food on the table. Disney also uses a third party company called Arise Virtual Solutions so you may not really be talking to Disney.

Disney will offer you choices and prices but never provide any insight to help you make a decision.  They are not allowed to.  They book whatever you decide you think you want.  Our goal is to save you money and enhance your vacation.  All our knowledge, expertise and unbiased input are always available to you.  That is why we are here.

Are the services provided by Mickey’s Travel really free?
Absolutely 100% free to our clients!  It is similar to how insurance agencies work.  The insurance agent will put together a policy to fill your needs and budget.  If a situation arises they are there to help you.  You pay the insurance company who pays the agent.  We are paid by Disney.  It cost you the same to book your Disney vacation with Mickey’s Travel as it would if you booked with Disney directly.  But you get all our legendary service and expertise for free!

We have been to Disney many times and enjoy the planning process. Why would we be interested in using Mickey’s Travel? 
How much is your time worth?  Would you rather spend hours on hold to modify your existing reservation to get a discount?.  Would you even know there was a discount?  We know when discounts are released and we are happy to wait hours on the phone to get you a discount.

Mickey’s Travel is in constant communication each and every day with Disney.  We know about last minute rehabs, policy changes and things that can affect your vacation.  We will book your vacation and keep a watchful eye for you as you have fun planning your vacation the way you always did.  We are always there if you have a question or need advice.

There are plenty of places and forums to get information to help me plan a vacation.
Sure many people go on Disney forums and ask questions and read posts.  Because somebody has 14000 posts does that make them an expert?  Is that information accurate? When was the last time they visited a Disney Destination?  3 months ago, 6 months ago or even a year ago?  We plan vacations and make reservations each and every day. This is our profession

Mickey’s Travel has clients at Disney every single day of the year.  We are constantly getting feedback on restaurants, attractions and more every day.  You can’t find that type of information anywhere on the internet.

What is an Authorized Disney Vacation Planner?  
Our travel agency’s knowledge of Disney products has earned us the distinction of being named an Authorized Disney Vacation Planner. We were given this special designation by Disney as a result of our agency’s ongoing focus and commitment to planning customized, magical trips to Disney vacation destinations worldwide.

When I make a reservation with Mickey’s Travel is it the same as a reservation I would make directly through Disney?  How will my credit card be charged? 
That is correct.  You will receive a confirmation number when you book through Mickey’s Travel which is an actual Disney confirmation number. We never book through third party vendors like other agencies do.  Your Mickey’s Travel vacation planner will provide your information to Disney and your credit card is charged directly by Disney.  When you receive your reservation confirmation that has been generated by Disney you will see the charge processed by Disney. 

 I’m requesting quotes from many agencies because I always shop for the best deal.  Are your prices better?
First off let me save you some time.  Every travel agency as well as Disney themselves has the same exact prices.  If there is any difference in pricing then it is possible taxes may not yet have been added or a specific request like insurance was not included.  It could be for a different room category, dining plan, or ticket options.  You need to make sure you are comparing apples to apples and oranges to oranges.

When you receive a quote from Mickey’s Travel it is generated from Disney’s site.  But please keep in mind unless a reservation is made pricing and availability can change.  A quote you received in the morning may not be available the same afternoon as room inventory is constantly changing.

What happens if I book now and some sort of special offer is released?    Can I still get the discount? 
Mickey’s Travel  Pixie Dust Service monitors daily for discounts and we will try to apply promotions that come up to make sure you are getting the best possible price.  However all discounts are subject to availability but we will strive to get you the best available price if we possibly can